2011 Media

Transport Xtra, Lee Baker – Issue 569, 21 April 2011

Policy changes to improves access to 24-hour society urged by think tank

(Subscription required) Forty senior experts agreed that an ITC discussion paper highlighting the failure of the transport sector to provide for the seven million people shopping and using leisure facilities between 6pm and 9am had identified a neglected area for policy-makers.

Transport Xtra – Issue 19, 15 March 2011

24/7 society will pose new customer service challenges

(Subscription required) The Independent Transport Commission has published a new paper showing that in the near future, bus and train operators will need to respond to a new set of customer expectations as the UK becomes a 24/7 society.